Privacy Policy
Effective Date: 1st July,2024
Last Updated: 1st July,2024
1. Introduction
Welcome to Ekaant (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”).
By using the App, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the App.
2. Information We Collect
When you use Ekaant, we collect the following personal information:
- Full Name
- Phone Number
- Email Address
We do not collect sensitive personal data, financial information, or location data unless explicitly required for providing services.
3. How We Use Your Information
We use your information for the following purposes:
- To create and manage your Ekaant account.
- To provide seat booking services within listed libraries.
- To communicate with you regarding your bookings, updates, and support inquiries.
- To improve the App’s functionality and user experience.
- To comply with legal obligations and resolve disputes.
4. Data Protection & Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
- With service providers who assist us in operating the App.
- For legal compliance when required by law, court order, or legal process.
- To protect rights and safety of Ekaant, its users, or the public.
6. Your Rights & Choices
You have the following rights regarding your personal information:
- Access & Correction: You can review and edit your personal details in the App settings.
- Account Deletion: You can request account deletion by contacting us at [email protected].
- Marketing Preferences: We do not send promotional emails without consent. You can opt out of non-essential communications at any time.
7. Third-Party Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party platforms. We encourage users to read the privacy policies of external services they interact with.
8. Children’s Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If you believe that a child has provided us with personal data, please contact us to remove the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted. We encourage you to review this page periodically for any updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
- Office Address:
52, Krishna Park, Nanakheda, Ujjain, Madhya Pradesh – 456010, India - Email: [email protected]
- Phone: +91-9102330111
By using Ekaant, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.